Privacy Policy
Last updated: 7 November 2026
Ibex Post ("we", "us") makes videos, motion graphics, 3D animation and websites for clients. This policy explains what information we collect when you use ibexpost.com and our client area, why we collect it, and the choices you have.
What we collect
- Account details: your name, email address, and optionally your company and phone number.
- Google sign-in: if you choose "Continue with Google", Google shares your name, email address and profile picture with us. We do not get your Google password or access to your Gmail, Drive or other Google data.
- Project information: the details of what you order, your brief, notes and comments on cuts, and the files or links you share with us for your project.
- Billing details: company name, tax number and purchase order number if you provide them. Card payments, when available, are handled by a payment provider; we never see or store your full card number.
- Technical data: basic information your browser sends (such as device type) and small items saved in your browser so the site remembers your cart and that you are signed in.
How we use it
- To create and secure your account and let you sign in.
- To quote, produce and deliver your projects, and to send you cuts to review.
- To contact you about your orders, invoices and account (for example confirmation and password-reset emails).
- To keep the service safe and working, and to meet legal and accounting obligations.
We do not sell your personal information, and we do not use it for advertising.
Who we share it with
Only with services we use to run Ibex Post, and only what they need:
- Supabase — stores accounts and handles sign-in.
- Google — only if you sign in with Google.
- Vercel — hosts this website.
- Email and file-delivery services we use to send account emails and project files.
- Our editors and producers, who see what they need to work on your project.
We may also share information if the law requires it.
How long we keep it
We keep your account while it is open. Project files are kept while your project is active and for a reasonable time after delivery so you can ask for changes or copies; invoices are kept as long as accounting rules require. You can ask us to delete your account at any time.
Your choices and rights
- See and edit your name, email and phone in your account settings.
- Ask for a copy of your information, or ask us to correct or delete it.
- If you signed in with Google, you can remove Ibex Post's access from your Google Account at any time.
Security
Passwords are handled by our sign-in provider and are never stored on this website. Access to client information is limited to the people who need it, and database rules stop one account from seeing another's details.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 13.
Changes
If we change this policy we will update the date above, and tell you by email if the change is significant.
Contact
Questions or requests: musajavedsps@gmail.com